Cancellation policy
Purchase Options & Cancellation Policy
At Bethy Organic, we strive to make your experience as smooth and flexible as possible. That’s why we offer a variety of purchase options, including one-time orders, pre-orders, and subscription plans.
Order Cancellations (Before Dispatch)
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You may cancel any order before it is shipped.
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To cancel, email sales@bethyorganic.com with your order number.
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Once your order is dispatched, cancellation is no longer possible; however, you may still return the item in line with our Return Policy.
Pre-Orders
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Pre-orders can be cancelled up to 24 hours before the expected shipping date.
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Email info@bethyorganic.com with your order details and “Pre-order cancellation” in the subject line.
Subscriptions
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You can pause or cancel your subscription at any time through your customer account.
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If cancellation occurs after your billing date, it will apply to the next scheduled delivery.
Need Assistance?
If you have any questions or concerns about your order or subscription, feel free to contact us at:
sales@bethyorganic.com
We’re always happy to help!